If for any reason you are not happy with your purchase simply return it within 30 days of delivery. The returned item must be unused, in perfect condition and in its original packaging. We will then be happy to exchange your goods or offer a full refund. Refunds can only be credited to the Debit or Credit card that was used for the initial payment. Please allow up to 28 days for the credit to appear on your account. This does not affect your statutory rights.
For all returns, except where the item is faulty, we request that you arrange and pay for the return of the products to us. We will only refund the costs of postage where the item returned is faulty.
Please note that we cannot accept refunds for personalised goods unless they are faulty.
To return any products to us, please complete the returns form. Once completed, pack the items back in the parcel with the invoice and a letter stating if you require a refund or replacement, to:
The Original Blanky Ltd
47 halifield drive
Kent da17 5rs
For further enquiries please email: firstname.lastname@example.org